Legal notice

This Legal Notice applies to the ecommerce website:

hazari.shop

Website-related and customer-service enquiries may be directed to:

Email: info@hazari.shop

This website is operated for the purpose of providing online retail services and related ecommerce functionality.

Website Operator

The website and online store are operated under the business name:

hazari.shop

Customer contact:

info@hazari.shop

hazari.shop is responsible for the commercial content and customer-facing ecommerce activities conducted through hazari.shop to the extent required by applicable law.

Important Statutory Business Information

Italian ecommerce rules require certain business information to be made directly and permanently accessible where applicable.

According to Italian Chamber of Commerce guidance concerning Article 7 of Legislative Decree 70/2003, required information for an ecommerce operator can include:

  • Business or legal name;
  • Registered office or domicile;
  • Information allowing rapid and direct contact, including email;
  • REA or Business Register information where applicable;
  • Details of a competent supervisory authority where activities require authorisation; and
  • Additional information for regulated professions where applicable.

The presently identified operator information is:

Business name: hazari.shop
Website: hazari.shop
Email: info@hazari.shop

Any additional statutory corporate, registration, tax, licensing or registered-office information that applies to the legal operator of hazari.shop must be displayed on the website in accordance with applicable Italian law.

Nature of the Website

hazari.shop is an ecommerce website through which customers may:

  • Browse products;
  • Review descriptions;
  • Review product images;
  • Select available options;
  • Add products to a cart;
  • Complete online purchases;
  • Make electronic payments;
  • Receive order information;
  • Request customer support; and
  • Exercise applicable consumer rights.

Ecommerce Platform

hazari.shop may use Shopify ecommerce infrastructure.

Shopify provides technical tools that may include:

  • Website hosting;
  • Checkout;
  • Ecommerce administration;
  • Order functionality;
  • Payment integrations;
  • Customer-account tools;
  • Security functionality; and
  • Other technical services.

Shopify's provision of infrastructure does not make Shopify the seller of goods offered by hazari.shop unless expressly stated otherwise.

Mandatory Consumer Rights

Nothing contained in this Legal Notice, the Terms of Service or another hazari.shop policy is intended to waive, limit or exclude mandatory consumer rights.

For qualifying online purchases, EU consumers generally have a 14-day withdrawal period beginning from delivery of goods, subject to statutory exceptions.

Consumers also benefit from statutory conformity protections for faulty or non-conforming goods, including a minimum two-year EU legal guarantee for qualifying consumer goods.

Product Information

hazari.shop makes reasonable efforts to provide accurate and useful information concerning products displayed on the website.

Product information may include:

  • Product descriptions;
  • Product characteristics;
  • Sizes;
  • Measurements;
  • Materials;
  • Colours;
  • Photographs;
  • Specifications;
  • Prices; and
  • Availability.

Customers should review product information before completing an order.

Any disclaimer concerning photographs, colours or measurements does not exclude rights relating to goods that are legally non-conforming.

Pricing

Applicable product prices are displayed through the website and checkout process.

Customers should be provided with the total amount required for the purchase before submitting payment to the extent required by applicable law.

Standard shipping is free on all orders.

hazari.shop does not intend to impose undisclosed standard shipping charges after an order has been completed.

Delivery

The normal estimated delivery timeframe is:

15–20 calendar days

This period is communicated as the estimated standard delivery period.

EU rules generally require delivery within 30 days unless the parties have agreed another delivery period.

Rights relating to delayed or failed delivery remain governed by applicable consumer law.

Right of Withdrawal

Consumers may exercise the applicable statutory right of withdrawal by contacting:

info@hazari.shop

Qualifying online consumers generally have 14 days after delivery to exercise that right without giving a reason.

Please review the Return and Refund Policy for detailed procedures.

Legal Guarantee

The statutory legal guarantee is separate from any voluntary return policy.

Where products are faulty, damaged, not as described or otherwise non-conforming, customers may be entitled to remedies provided by applicable consumer law.

EU consumer rules provide a minimum two-year legal guarantee for qualifying consumer goods.

Intellectual Property

Unless otherwise indicated, content appearing on hazari.shop may be owned by hazari.shop or used with the permission of relevant licensors.

Protected content may include:

  • Brand elements;
  • Website design;
  • Original text;
  • Product descriptions;
  • Graphics;
  • Photography;
  • Logos;
  • Illustrations;
  • Software elements; and
  • Other content.

Website access does not grant users ownership of such intellectual property.

Unauthorised copying, reproduction, commercial exploitation, distribution or modification may be prohibited by applicable law.

Trademarks

Trade names, trademarks, logos and other brand identifiers appearing on hazari.shop remain the property of their respective owners.

References to third-party marks do not necessarily imply sponsorship, affiliation or endorsement unless expressly stated.

Accuracy of Website Information

hazari.shop makes reasonable efforts to maintain accurate website information.

However, occasional errors may occur relating to:

  • Product information;
  • Prices;
  • Availability;
  • Images;
  • Promotions;
  • Technical specifications; or
  • Website functionality.

Where an error affects an existing consumer contract, it will be addressed consistently with mandatory consumer law.

External Links

hazari.shop may contain links to websites operated by third parties.

External websites are subject to their own:

  • Terms;
  • Privacy policies;
  • Cookie practices;
  • Security measures; and
  • Content standards.

hazari.shop does not automatically assume responsibility for independent third-party content merely because a link is provided.

Privacy and Data Protection

Personal information associated with hazari.shop is handled according to the Privacy Policy and applicable data-protection law.

For privacy-related questions:

info@hazari.shop

GDPR may apply to businesses making goods or services available to individuals in Europe, including in circumstances where the business is established outside Europe.

Cookies

hazari.shop may use cookies and similar technologies.

Technical cookies necessary for website functionality may be used as permitted by applicable law.

Non-essential cookies, profiling technologies or similar tracking tools will be subject to legally required user choices and consent mechanisms.

The Italian Data Protection Authority requires non-technical tracking to remain inactive by default on first access until appropriate consent has been obtained.

Security

hazari.shop takes reasonable measures intended to protect the website and associated ecommerce systems.

Users must not attempt to:

  • Access restricted systems without authorisation;
  • Introduce malware;
  • Circumvent security mechanisms;
  • Interfere with website availability;
  • Obtain other customers' information unlawfully; or
  • Use hazari.shop for fraudulent purposes.

Limitation of Website Liability

Nothing in this Legal Notice excludes liability that cannot lawfully be excluded.

Any limitation of responsibility contained in hazari.shop policies must be interpreted consistently with mandatory Italian and European Union consumer law.

No disclaimer contained on the website removes statutory rights relating to:

  • Non-conforming goods;
  • Withdrawal;
  • Delivery;
  • Refunds;
  • Product safety;
  • Data protection; or
  • Other mandatory legal protections.

Availability of the Website

hazari.shop may occasionally be temporarily unavailable because of:

  • Maintenance;
  • Updates;
  • Security procedures;
  • Hosting interruptions;
  • Network failures;
  • Technical faults; or
  • Events outside reasonable control.

We may modify technical website functions where reasonably necessary.

Such modifications will not intentionally remove rights arising from already concluded contracts.

Changes to Legal Information

This Legal Notice may be updated when necessary to reflect changes in:

  • Business operations;
  • Website functions;
  • Applicable laws;
  • Ecommerce practices;
  • Service providers; or
  • Regulatory requirements.

The most recent version will be published on hazari.shop.

Governing Legal Framework

The operation of hazari.shop and transactions with consumers are subject to applicable laws and regulations.

Where a consumer is protected by mandatory provisions of Italian or European Union law, contractual terms will not be interpreted as removing those protections.

Customer Complaints

Customers who wish to raise a complaint may contact:

info@hazari.shop

Please provide sufficient information to allow the matter to be investigated, such as:

  • Customer name;
  • Order number where applicable;
  • Relevant product;
  • Description of the issue; and
  • Requested assistance.

We aim to review legitimate complaints reasonably.

Contact Information

For website, order, consumer-rights, privacy or legal enquiries:

hazari.shop
Website: hazari.shop
Email: info@hazari.shop